SmallOutfit

For small outfits with more work than front desk

The money that walks out while you're on a job.

Every small business leaks money the same two ways. The customer who called and gave up. The job you quoted and never chased. We catch both, for less than a tank of fuel a month.

Big-company tools. Small-outfit prices.

Two leaks, two fixes

Buy one or buy both. Each works on its own, and the two together cost less than buying them separately.

62%
of small business calls go unanswered

Inbound

Your phone is covered whether you are open or not. A call you cannot take gets a text back within thirty seconds. A call after you shut is answered by an AI assistant that asks what they need and takes the message. Either way you get it as a text, and so does the caller.

  • Calls you miss during the day get a text back within thirty seconds, from your own number.
  • Calls after you close are answered by an AI assistant that takes the message and tells the caller when you open.
  • Replies reach you as a normal text thread, not a dashboard you have to remember to open.
  • Works with the phone you already have. One forwarding step, done once.

$79/mo, everything above included

80%
of sales need five follow-ups; most people send one

Follow-up

Nothing you are owed goes quiet. Estimates get chased, plan members hear when something they paid for is due, and customers who drifted off get a reason to come back. All of it stops the second they answer.

  • Estimates get chased until somebody answers, on timing we have tested rather than timing you have to invent.
  • Plan members hear from you when a renewal or an included visit is due.
  • Customers who drifted off get a reason to come back, not a newsletter.
  • Everything stops on a reply. Nobody gets chased after they have answered you.

$99/mo, everything above included

Pick your plan

Start with both at the bundle price, or remove the one you do not need. One price each, nothing metered.

$178/mo
$149/moSave 16%

Both, at one price. Remove either if you do not want it.

Inbound$79/mo
Follow-up$99/mo

What actually happens

1

You forward your phone once

A single setting on your existing line, and we walk you through it on a call if you want. You keep your number. Nothing about how you answer the phone changes.

2

We catch what you miss

Rings out, goes to voicemail, comes in after hours: we pick it up and get back to the caller before they try the next name on the list.

3

You get a text, not a login

Everything reaches you the way your customers already do. There is a dashboard if you want one, and you can go months without opening it.

Questions people actually ask

Do I have to change my phone number?

No. You keep the number you have and the way you answer it. You forward the calls you miss, which is one setting on your existing line.

Is there a contract?

No. Month to month, cancel from the account page. We would rather you leave easily than stay because it was hard to stop.

Is there a usage charge?

Not at the volume a small outfit does. Inbound includes 300 text backs and 200 after-hours minutes a month, and Follow-up includes 300 follow-ups and plan members. Past that it is 15 cents a text back, 65 cents an after-hours minute and $1 a plan member, and we email you before you ever get there.

How fast can it be running?

Same day once your number is forwarded. The plan side takes longer because we import your member list first, usually a day or two.

Will it text my customers without asking me?

It replies to people who just called you, using the message you approved. It does not run campaigns, and it never texts anyone who has not contacted you first. Full detail on the messaging page.